The billing office and mailing address is:
Water Utility Superintendent
101 N. Main Street
Fort Atkinson, WI 53538
Fax: (920) 568-4463

Billing Office Hours:
Monday – Friday, 8:00 am to 5:00 pm
June – July – August 8:00 am to 4:30 pm

The Water Utility Service Office is located at:
37 N Water Street W
Fort Atkinson, WI 53538

Service Office Hours:
Monday – Friday, 7:00 am to 3:30 pm

2008 Annual Water Quality Report

Utility Billing Information

Water and sewer bills are rendered bi-monthly and become due and payable within 20 days. A late payment charge of 3% but not less than $.50 will be added to bills not paid within 20 days of issuance.  This one-time 3% late payment charge will be applied only to any unpaid balance for the current billing period’s usage. Any unpaid balance on November 15 of each year will be placed on the tax roll and become a lien against the property. (Failure to receive bill does not exempt customer from penalty.)

Payment Information
Pay Stations through out the City are: City Hall, Citizens State Bank, Premier Bank, Fort Community Credit Union and all branches in the City of Fort Atkinson only.
 “After Hours Drop Box” on the south (Water Street) side of City Hall.
Meter Reading
Meter readers read residential meters in the city of Fort Atkinson every month.

A-Zone (North of River)       B-Zone (South of River)

Since residential consumption may increase in the summer months due to lawn watering or filling swimming pools, etc., a summer credit is given on the sewer portion of the water bill. (See charts below:)

A-Zone Summer Credit: From read date in May thru read date in September.
Bills in January, March, May, July, September, November—Use March read for summer credit. (Save Jan-Mar)

B-Zone Summer Credit: From read date in April thru read date in August. Bills in February, April, June, August, October, and December—Use February read for summer credit. (Save Dec-Feb)

Public Fire Protection
The water utility directly charges customers for Public Fire Protection (PFP) to pay for the production, storage, transmission, sale and delivery of water for public fire protection purposes. The PFP charge is billed quarterly as a fixed charged based on the size of the water meter.

Moving-Please notify the Water Department at (920) 563-7760, two days prior to moving, so the meter can be read for a final billing.

BI-MONTHY SERVICE CHARGES:

BI-MONTHY PUBLIC FIRE PROTECTION SERVICE CHARGES:

VOLUME WATER CHARGES:
First 3,300 cubic feet ( 33 cons) - $1.27 per 100 cubic ft. $41.91
Next 413,300 cubic feet (4,133 cons) - $1.10 per 100 cubic ft. $4546.30
Over 416,000 cubic feet (4,166 cons) - $.81 per 100 cubic ft.
1 consumption (cons) equals approximately 748 gallons of water.

VOLUME SEWER CHARGES:
Sewer = Water Consumption x $3.40
Fixed Charge = $10.60/bi-monthly

Flat Sewer:
FS2= 2 bedroom house = $40.80 (based on 12 cons)
FS3= 3 bedroom house = $61.20 (based on 18 cons)
FS4= 4 bedroom house = $78.20 (based on 23 cons)
No History for summer credit = $61.20 (based on 18 cons)

BULK WATER CHARGES:
$30.00/load + volume charge of $1.27/100 cubic feet. Customers outside city limits receive 25% surcharge on water only. 14-day occupancy/ownership before bill is generated.